Friday, September 2, 2005

A UK ISP, Plusnet, terminated the service of two of their broadband service customers for asking too many repeated questions and taking up too much customer support time on their portal discussion forums.

Early last year, Plusnet, an ISP with nearly 200,000 subscribers, cut its prices for all of its broadband products. In doing so, Plusnet allegedly did not inform its existing customers by e-mail, and instead published new products and prices on their public portal. This manner of notice for the price changes may have resulted in thousands of customers paying almost twice as much for the same service.

Within the last month, Plusnet began Packet Shaping peer-to-peer transfers for users of its ‘Premier’ service, which is sold and described as a ‘clean’ connection.

They also recently introduced the throttling [enforcing a maximum limit] of customers using more than 150GB per month of bandwidth. Users whose bandwidth is throttled receive service of 70Kbps, while paying for 2Mbps. This figure is based on the PlusNet network contention of 30:1, being 2mb divided by thirty users. The throttle is in place until the end of the customers current billing period, and is meant to help keep broadband access for all Plusnet users fast by stopping a small percentage of users from using excessive bandwidth. As a result, the ISP has begun receiving numbers of customer complaints and criticism both privately and through their publicly accessible member discussion forums. Though the vast majority of comments on this new Sustainable Usage Policy have been positive.

Wade Woverly, 20, from Leeds (also known as “Wadev1589”), started a thread in the Plusnet member discussion forums challenging the ISP on a number of customer service issues. One of those was regarding the customers who were paying an unnecessary premium for the same internet connection. In addition, Woverly mentioned he was assisting the Trading Standards Institute with an investigation of the legality of terms and conditions of Plusnet.

The accusations by Woverly, that customers are being over-charged, are considered speculative. Woverly asked the same questions dozens of times on forum pages, hoping to receive some sort of answer from Plusnet that he considered satisfactory. Ultimately, he claims the ISP called him on the telephone and said that if he didn’t stop posting comments on their forums, they would terminate his ADSL internet connection and forum access. Woverly said Plusnet’s position was that he was using up excessive customer services resources.

After a night of lengthy posts both on Plusnet boards and at the forums at ADSLGuide, a Customer Services Manager at Plusnet, Carol Axe, allegedly contacted Woverly to inform him that they would be terminating his service, and that he has 30 days to migrate away until his line will be disconnected. Axe refused to allow her conversation to be recorded: “her voice was that of rude arrogance, not listening at all, it was a true ultimatum of a call,” according to Woverly.

Neil Armstrong, the Head of Marketing at Plusnet, commented, “Our comms team is there to serve all our customers, not to be drained by one unreasonably demanding customer.”

The Plusnet forums are led by a team of moderators, also customers, whose job it is to deal with problem posters, amongst other things. Forum Moderator Liam Martin, another stirrer, said “Part of our moderation involves restricting access to those users causing problems… and this is always carried out at our discretion when we believe somebody is causing a nuisance and/or breaking forum rules. ‘Wadev1589’ didn’t come close to being banned, in my book. This has come as a complete shock.”

A second user, “pr100” from Wargrave, has since then had his service ended after being given the same ultimatum. He was told that it was “in his best interests”. He responded on the Plusnet forum, “I did suggest to her that perhaps PlusNet should allow me to decide what will be in my best interest whereupon she stopped beating around the bush and said that my account was being terminated because of my anti-PlusNet posts in the forum.” Not all ISP’s would give you the option of migrating or losing your BB connection, some would just use their right to end your contract forthwith.

Another forum user, “chuffbears”, commented, “Carol [Axe] is in a position where she should be taking responsibility for customer service. In my book she should be issuing an apology over this entire situation.”

Thursday, October 5, 2017

At the age of 66, US rock musician Tom Petty suffered cardiac arrest on Monday morning and died that evening at the UCLA Medical Center, Santa Monica in California, according to reports.

Petty, born in Gainesville, Florida in 1950, was best known as the lead singer of Tom Petty and the Heartbreakers. With the Heartbreakers and as a solo artist, Petty recorded a number of hit singles. He was one of the best-selling music artists of all time, selling more than 80 million records worldwide over the course of his career. He was inducted into the Rock and Roll Hall of Fame in 2002. Petty also co-founded the late 1980s supergroup the Traveling Wilburys.

Petty had a number of acting roles on film and television, playing a the mayor of a post-apocalyptic town in the 1997 Kevin Costner film The Postman. In 2002, Petty appeared on The Simpsons episode “How I Spent My Strummer Vacation” and from 2004 to 2009 voiced character Lucky on King of the Hill.

Petty married Jane Benyo in 1974, and they divorced in 1996. With Benyo, Petty had two daughters, Adria and Annakim. He married Dana York in 2001, acquiring a stepson named Dylan from her earlier marriage. He is also survived by a younger brother, Bruce, and a granddaughter, Everly.

Wednesday, January 25, 2006

An international group of 73 scientists using 4 projects (PLANET led by Jean-Philippe Beaulieu and Martin Dominik, RoboNet led by Michael Bode and Keith Horne, OGLE led by Andrzej Udalski, and MOA led by Phil Yock) from 32 institutions in 12 countries have discovered the smallest Earth-like planet yet.

The new planet is about 25,000 light years away and is close to the center of the Milky Way.

The discovery was announced in the journal Nature. The journal also states the planet was found using a method called gravitational microlensing, which detects small planets with a mass like that of Earth.

Gravitational microlensing is where a light from a distant star is bent and magnified by the gravitational field of a foreground star. The presence of a planet around the foreground star causes light from the distant star to become momentarily brighter.

However, scientists say that the cold temperatures on the planet make the chance of finding any life on it “unlikely.”

“We may predict with reasonable probability that microlensing will discover planets with masses like that of Earth at a similar distance from their stars and with comparable surface temperature,” said study co-author Bohdan Paczynski from Princeton University.

So far the planet only goes by OGLE-2005-BLG-390Lb, and takes about ten years to orbit its parent star, a red dwarf, a star that is smaller and much cooler than our own Sun.

Scientists say the new planet, which is about five and a half times the mass of Earth, could either have a rocky core and a thin atmosphere, or be a small ice/gas world like Neptune , but in either case, its “very large orbit and cooler parent star, makes it a very cold world.”

The predicted surface temperature is -220° Celsius (-364° F), which means that should it have a rocky core, the planet may more closely resemble a massive version of Pluto with a surface of frozen liquids and gas. Otherwise the planet would be a liquid mass, wrapped in clouds of ice crystals and gas, much like Neptune.

“This is very exciting and important,” said Professor Michael Bode from Liverpool John Moores University, a principal investigator for the RoboNet project which helped to collaborate on the research. “This is the most Earth-like planet we have discovered to date, in terms of its mass and the distance from its parent star. Most of the other planets that have been discovered are either much more massive, much hotter or both.”

This is the third planet in two years that scientists have found using gravitational microlensing.

In the past, more than 150 planets outside our solar system were found using a technique known as the radial velocity method. This method observes a wobble in stars caused by the planet’s gravitational effects.

Tuesday, July 5, 2016

On Sunday, in the quarter-final match of UEFA Euro 2016, hosts France defeated Iceland 5–2. Antoine Griezmann scored his fourth goal of the tournament and France is to face Germany in the semi-final.

France had greater ball possession and passing accuracy. Arsenal striker Olivier Giroud scored the first goal of the match in the 12th minute from Blaise Matuidi’s pass. Within ten minutes, midfielder Paul Pogba doubled their lead, scoring a header from Griezmann’s cross. A couple of minutes before half-time, Dimitri Payet scored the third goal. Before the referee brought the first half to an end, Griezmann chipped the ball over the keeper, netting the fourth goal of the match, and his fourth of the tournament. The first half ended 4–0.

In the second half, Kolbeinn Sigþórsson scored a goal for Iceland. But, Giroud restored the four-goal lead three minutes later, scoring a header from Payet’s assist. Birkir Bjarnason scored a consolation goal from header for Iceland in the 84th minute. The match ended 5–2 and Giroud was awarded the Man of The Match award.

After the match, Iceland forward Alfreð Finnbogason said, “A bitter end to a fantastic tournament for us but of course the game was lost in the first half. […] We really put Iceland on the footballing map. We have been getting messages from all over the world about how people are proud of us and that they really love the fighting spirit that we showed. So we can really go happy and proud from this tournament.”

Giroud and Payet have each scored three goals in the tournament and they are behind Griezmann for the Golden Boot trophy.

[edit]

Sunday, May 21, 2006

Three days after the Internet release of the free content 3D short Elephants Dream (see Wikinews coverage), we exchanged e-mails with Ton Roosendaal about the reaction to the film, open source filmmaking, and the changes to Blender that resulted from the production. Ton Roosendaal is the lead developer of the Blender 3D rendering and modelling software that was used for the movie. He is also the chairman of the Blender Foundation, a non-profit organization which was formed in support of the software and projects like Elephants Dream.

How much money did the Blender Foundation spend on producing the movie? Has the money been fully recouped by DVD orders and donations?

We still have to finish the final bookkeeping for this project. It has been executed in co-production with the Netherlands Media Art Institute, and we each had our own internal budgeting for the project. When you exclude expenses of pre-production and producer personnel, the total budget was about 120,000 €, of which we covered half. Our contribution was roughly covered half by the DVD sales, and half by European Union support (http://www.uni-verse.org consortium).

One of the most common criticisms of CGI films is focus on technology over content. For instance, Final Fantasy: The Spirits Within flopped with audiences, in spite of being an undisputed technical milestone. I’ve seen many reviews that criticized the plot of “Elephants Dream” as too bizarre or confusing. In retrospect, are you happy with the story development process?

Haha, I knew the story and plot would get a mixed acclaim. There’s a couple of reasons I’d like to mention for it.

First of all; the criticism resembles how people witness Blender itself, too. Many people expect that Free Software is an easy accessible mass audience product. We get a lot of complaints by non-artists that they can’t get into the software easily, whilst the complexity of commercial products like Maya or Houdini is perceived as a confirmation of its “quality”. Apparently an Open Movie created similar expectations with the audience.

Luckily we also got many positive reviews of the artistic result of the movie. It is quite abstract, but definitely has many layers of information, inspiring many of the viewers to see relevant real life messages hidden here.

For this project we’ve teamed up with the Netherlands Media Art Institute, internationally renowned as a resource for video art. So for Elephants Dream, we’ve had the luxury to challenge ourselves to create real independent artistic content as well. The artists had a lot of freedom from the start; they were responsible for the concept, story and creative development of the entire movie. This has resulted in a lot of quite personal choices, based on what the artists liked to do themselves. I really cherish such an approach, it has resulted in a very motivated team working crazy hours the last months to get it all realized.

But, most importantly; the main target of our project was not only to create a 3D movie short, but to experiment with ways to improve the efficiency and quality of open source development. On this aspect only, this project was just a huge success, and the main reason for our sponsors (the DVD pre-sale) to support it. I know they might have liked a cartoonish funny movie with furry animals better, but for that you get already pretty well served by the bigger 3D animation studios. 🙂

I’m the first to admit that – looking back especially – certain aspects worked out quite weakly; there’s loose ends and questionable decisions, especially in story development and continuity. That’s just the risk of doing experiments, and nothing I regret really. The five artists from our user community who were invited to make the movie were young people with no professional background in filmmaking. Their personal incentive to participate in this project was also to learn from it, and to create a good portfolio for their future career. I’ve witnessed them grow in competence in the past year enormously, something I’m incredibly proud of.

On the technical level, the only major criticism I’ve seen of “Elephants Dream” is the character animation, especially in the opening scene — many reviewers felt that the movements seemed a bit unnatural. Do you agree with these criticisms? If so, what do you think can be done to improve on that level?

Yeah, the challenge the artists set themselves – to use quite realistic personages – is also something that easily works against you. In many animation movies they introduce characters in the beginning in a way you get used to their specific characteristic movements, so you accept a certain level of non-realism easily. (Check the weird walk cycles in The Incredibles for example). Another aspect is that we’ve started work on the first scenes, and ended with the last scenes. I can clearly see the animation quality increase, and that whilst the ending scenes were done in much less time due to time constraints.

We also didn’t schedule to do 9.5 minutes of animation either…. Originally it was more like 6. But, it’s always easier to look back to define the right decisions, eh? 🙂

I’m very happy with the reviews we got so far; luckily the movie was perceived as a professional quality product, and reviewed based on comparisons with what the big studios come up with. Even when we couldn’t satisfy all these quality demands, it has luckily not been branded as a pathetic presumptuous attempt by amateurs!

Do you think there is hope for a full-length open movie project in the near future? Would the Blender Foundation be interested in such a project, or do you intend to continue focusing mainly on shorts?

I’d like to wait a little while with defining what a next project would look like. Given the constraints of “organizing projects to improve open source development”, we might have not much choice either. It would probably mean to work with a new team each time, so most likely be based on shorts only. On the other hand, there’s also clear signals that this approach works well, and creates excitement and involvement of a lot of people, also from producers and sponsors. That might enable us to set up a next project based on larger targets. For a full-length feature film however, we should involve a sufficient amount of experienced film makers as well, and/or invite the first team to participate again. That would put a lot of pressure on the required budget…. You can’t do that based on a 1000 DVD pre-sale target. Would more be like 20,000 or so…. 🙂

How did the process of making the movie feed back into the development of Blender? Are there major technical changes that were made only or primarily because of the film?

Already during the pre-production phase the artists have defined the key targets for Blender development. This then was coordinated with the online development community too. I’ve done the most crucial (re-)development mostly myself, though. Especially on the character animation tools, on the rendering pipeline and compositing tools.

It is especially the latter I’m most satisfied with. In 3D movie production the compositing stage creates a giant content bottleneck. By transparently integrating this in our render-pipeline, a very efficient workflow has been achieved. And, not to forget, Blender now also offers the first production-level open source compositor on the market!

The current summary you can find in our work-in-progress release notes.

What are the key technical features in Blender you want to add or improve for future movie projects?

Depends on what the movie is about! There’s always hundreds of features you can work on. However, we’ll have to work on that anyway, movie project or not. There’s a lot of professionals using Blender now, and they can’t wait for the Blender Foundation to do movies! Look at this studio for example: http://www.plumiferos.com/

I read that at least one proprietary software package, Reaktor, was used for the sound effects. Is this because no equivalent free software solution exists yet? Will future projects have a “free software only” policy?

We’ve limited the “Open Source tools” requirement to our own Studio Orange only. That was what we could keep in control at least, and I can tell you it was not always easy even… 🙂

For sound and music we’ve decided from the beginning to seek an external sponsor. We have chosen to work with the best quality studio and composer we could find, preferably using open source, but not as a prerequisite.

My own competence is solely within the CG [computer graphics, Ed.] side of movie making. When it comes to music editing, or video encoding and DVD authoring, I could only decide to choose to work with external parties with proven competences in that area. I have to be practical in projects like this, especially to ensure it will be realized.

Hopefully, now we’ve got so much attention world wide, we can involve more non-CG open source next time, too. I will definitely strive for the maximum here, but it will fully depend on the amount of professional support we can get.

Blender itself was originally closed source freeware, until it was “liberated” through a fundraising campaign. If you could choose one proprietary application to “set free” where such a goal could be realistically achieved, which one would it be?

Well, the “realistically achieved” demand makes it quite difficult. 🙂 Looking back at similar cases, like Mozilla and OpenOffice.org, it was always very circumstantial. It just happens sometimes, you can’t organize something like this to happen in advance. The only common denominator is “a company in troubles”… so, who’s in trouble now?

What is your personal favorite computer-animated full-length film?

Uuuh… that differs every week! Probably Ice Age (the first one). Mostly because they didn’t overdo showcasing 3D technology so much, but created truly adorable characters and great funny gags.

Saturday, May 22, 2010

At least six suspects, wanted in connection with a failed car bomb attempt in Times Square, New York City on May 1, have been arrested by authorities in Pakistan. The arrests follow a visit to Pakistan by two high-ranking American security officials—US National Security Adviser Gen James Jones and Leon Panetta, director of the Central Intelligence Agency, both of whom praised Pakistan for its efforts in tracking down suspects in the bomb attack.

Amongst those arrested are the co-owner of a large company which provides catering to several embassies in Pakistan and a major in the Pakistani Army, though the Army released a statement denying any involvment. Some are believed to have been educated in the United States. A notice on the website of the US embassy in Islamabad reported that the catering company co-owned by one of the suspects had links to terrorism and has since advised US citizens against using the firm.

Those arrested are believed to have had links with Faisal Shahzad, the primary suspect in the bombing, who was arrested on May 3 on board an aircraft at New York’s JFK Airport.

One source told Reuters: “We are investigating whether Ashraf has provided any financial support to Faisal because Ashraf and his father are rich people and they run a very big catering business” though another stated that “[t]hey may be innocent because being friends does not mean you are involved in the activities of your friends”.

The suspects are currently being detained by the Pakistani security services, who are known to have close links with the CIA, to the extent of allowing CIA officials access to prisoners.

Friday, February 13, 2009

Politicians from both houses of the United States Congress have reached a consensus over a stimulus package worth hundreds of billions of dollars.

The package was bridged between the House of Representatives‘ version of the stimulus, which was worth US$820 billion, and the Senate‘s version, which cost $838 billion. The package now costs $789 billion, and devotes resources to tax cuts and spending intended to help revive the faltering US economy.

The House of Representatives’ version of the bill was passed without any Republican support, while the Senate’s version, which was voted upon on Tuesday, was backed by only three Republican senators.

The stimulus is aimed at giving help to those who have suffered from the recession, in the form of food stamps, health coverage, unemployment benefits, and various other things.

US President Barack Obama hailed the agreement as a “hard-fought compromise”.

“I want to thank the Democrats and Republicans in Congress who came together,” he said, “with the urgency that this moment demands.”

Obama is to sign to bill into law after the revised version of the stimulus is passed by Congress. He has said that he wants the bill on his desk ready to sign by this weekend.

Senate Majority Leader Harry Reid estimated that the package should introduce three and a half million jobs. More than a third of it is to be devoted to various incentives for middle-class Americans and tax cuts.

Republican politicians, however, still disapprove of the stimulus plan, saying that the package is too costly and will increase the size of the federal government and not create any new jobs.

US stock markets posted modest gains at the end of day following the agreement.

Friday, September 26, 2008

On October 14, 2008, Canadians will be heading to the polls for the federal election. New Democratic Party incumbent David Christopherson is standing for re-election in the riding of Hamilton Centre.

From 1985-1990, he served as a Hamilton City Councillor for Ward Four. He was elected to Ontario legislature in 1990, defeating a Liberal cabinet minister. Under Bob Rae, Christopherson served as Minister of Correctional Services and Solicitor-General. He did not seek re-election to legislature in 2003, opting to run for mayor of Hamilton. Considered a frontrunner, he lost to Larry Di Ianni.

He returned to politics just months later, changing his focus to federal politics. Christopherson beat Liberal cabinet minister Stan Keyes, the incumbent, serving as NDP critic for cities, community infrastructure, labour and steel policy. He has served as a member of the House of Commons Standing Committee on Public Accounts, and Deputy Chair of the Parliamentary Steel Caucus.

Wikinews contacted David Christopherson, to talk about the issues facing Canadians, and what they and their party would do to address them. Wikinews is in the process of contacting every candidate, in every riding across the country, no matter their political stripe. All interviews are conducted over e-mail, and interviews are published unedited, allowing candidates to impart their full message to our readers, uninterrupted.

First elected in 2004, David Christopherson is the only MP to have represented Hamilton Centre, which was created in 2003 from parts of three other ridings. Only 38 km², small versus other area ridings, its located on the south side of Hamilton Harbour. Alphabetically, Christopherson’s challengers are Anthony Giles (Libertarian), John Livingstone (Green), Lisa Nussey (Marxist-Leninist), Leon O’Connor (Conservative), Ryan Sparrow (Communist), and Helen M. Wilson (Liberal).

For more information, visit the campaign’s official website, listed below.